Shipping Information
Fast and reliable delivery across Kenya
Shipping Methods
Standard Delivery
Delivery within 3-5 business days to most locations in Kenya.
Free for orders over KSh 5,000
Express Delivery
Next-day delivery for orders placed before 2 PM in Nairobi.
Free for orders over KSh 10,000
Delivery Areas
Nairobi
- • Standard: 2-3 days
- • Express: Next day
- • Same-day: Available
Major Cities
- • Mombasa
- • Kisumu
- • Nakuru
- • Eldoret
- • 3-4 days delivery
Rural Areas
- • 5-7 days delivery
- • Additional KSh 200
- • Delivery to nearest town
Order Tracking
How to Track Your Order
- You will receive a tracking number via email and SMS once your order is shipped
- Enter your tracking number in our order tracking page
- Track your package in real-time
- Receive delivery updates via SMS
Track Your Order
Shipping FAQ
How long does delivery take?
Delivery times vary depending on your location. Nairobi orders are delivered within 2-3 days, major cities within 3-4 days, and rural areas within 5-7 days.
Do you offer free shipping?
Yes, we offer free standard shipping on orders over KSh 5,000. Express shipping is free for orders over KSh 10,000.
Can I track my order?
Yes, you will receive a tracking number via email and SMS once your order is shipped. You can track your order using our order tracking page.
What if my package is delayed?
If your package is delayed, please contact our customer service team. We will investigate the issue and provide you with an update.
Need Help?
If you have any questions about shipping or need assistance with your order, please don't hesitate to contact our customer service team.